The controller within the meaning of the General Data Protection Regulation (GDPR) is FlexDenken GbR, represented by Andrej Wenzel and Ingrid Schwab, Mechthild-Mayer-Gasse 91b, +49 (08445) 978 9110, info@joinzigzag.com.

If you have any questions about the processing of your data or wish to exercise your rights, please contact our Data Protection Officer at the above address or by email at info@joinzigzag.com.

We collect and process personal data only to the extent necessary for providing our services, fulfilling contracts, or complying with legal obligations. Data processing is carried out on the basis of Art. 6 (1) GDPR, in particular:

• Consent (Art. 6 (1) (a) GDPR)
• Contract fulfillment (Art. 6 (1) (b) GDPR)
• Legal obligation (Art. 6 (1) (c) GDPR)
• Legitimate interest (Art. 6 (1) (f) GDPR)

The categories of data processed include: inventory data (e.g., name, address), contact data (e.g., email, telephone), content data (e.g., form entries), usage data (e.g., pages visited), and meta/communication data (e.g., IP address, timestamps).

Your data is processed for the following purposes:

• Provision and optimization of our website and services
• Processing inquiries and communication with you
• Fulfillment of contractual obligations and billing
• Compliance with legal requirements (e.g., statutory retention obligations)
• Analysis of user behavior to improve our offering
• Direct advertising by email, provided you have consented

Our website uses cookies and similar technologies to ensure functionality, analyze usage, and provide personalized content. The legal basis is your consent (Art. 6 (1) (a) GDPR) or our legitimate interest (Art. 6 (1) (f) GDPR) in the error-free provision of the services.

You can adjust your cookie settings at any time via our cookie consent tool. For more information, please refer to our Cookie Policy.

Your personal data is only disclosed to third parties if this is necessary for contract fulfillment, you have consented, or a legal obligation exists. Recipients may include:

• Service providers for hosting and IT operations (e.g., server operators)
• Payment service providers (e.g., for paid offers)
• Analysis and marketing service providers (with your consent)
• Authorities and courts within the scope of legal obligations

Data is only transferred to third countries in compliance with the GDPR, e.g., through adequacy decisions or standard contractual clauses.

We store your personal data only for as long as is necessary to fulfill the purposes or as required by statutory retention periods. Once the purpose ceases to apply or the retention periods expire, the data will be deleted or anonymized.

In the case of consent, we store the data until revocation, unless legal obligations require longer storage.

You have the following rights regarding your personal data:

• Right of access (Art. 15 GDPR) – You can request a copy of your stored data.
• Right to rectification (Art. 16 GDPR) – You can have incorrect data corrected.
• Right to erasure (Art. 17 GDPR) – You can request the deletion of your data, provided no legal obligations prevent this.
• Right to restriction of processing (Art. 18 GDPR) – You can restrict processing under certain circumstances.
• Right to data portability (Art. 20 GDPR) – You can receive your data in a machine-readable format.
• Right to object (Art. 21 GDPR) – You can object to processing based on your particular situation.
• Right to withdraw consent (Art. 7 (3) GDPR) – You can withdraw your consent at any time with effect for the future.

To exercise your rights, please contact info@joinzigzag.com or write to the address above. You also have the right to lodge a complaint with the competent supervisory authority.

We implement technical and organizational measures to protect your data against loss, destruction, unauthorized access, and unauthorized processing. These include encryption (e.g., SSL/TLS), access controls, and regular security reviews.

We reserve the right to adapt this privacy policy as necessary to reflect changes in legal or technical circumstances. The current version is always available on this page. Status: October 15, 2023.